2020
Recordkeeping Survey

Providers

Guideline

https://www.guideline.com/
Assets ($MM) by Plan Type
Ranked #51$1,921
401(k)100%
403(b)0%
457 0%
NQDC0%
Other0%
Participants by Plan Size
Ranked #44160,535
<$10MM97%
$10MM – $50MM3%
>$50MM – $200MM0%
>$200MM0%
Plans by Count
Ranked #219,461
% Third-party administration
0%
Related Offerings
HSA integrationNo
Student Loan RepaymentNone
Financial wellness options0
Service Offerings
New client restrictionsGuideline is 401(k) only. It does not allow brokerage windows nor employee stock purchase plans.
Multiple service modelsNo
Offers corporate trustee servicesNone
# of internal ERISA counsel1
Will act as §3(16) fiduciaryYes - direct offering
Participant Services
Call center hoursWeekdays: 9 a.m. - 7 p.m. ET
Online chat supportNo
Mobile appNo
Managed account optionsNone
Retirement Income
Displays retirement income estimate on statementsNo
Offers in-plan guaranteed retirement income productsNo
Offers out-of-plan annuity bidding serviceNo
Recordkeeping PlatformProprietary recordkeeping system