2020
Recordkeeping Survey

Providers

Ascensus

https://www2.ascensus.com/
Assets ($MM) by Plan Type
Ranked #19$81,032
401(k)97%
403(b)2%
457 <1%
NQDC<1%
Other1%
Participants by Plan Size
Ranked #191,505,307
<$10MM73%
$10MM – $50MM21%
>$50MM – $200MM4%
>$200MM2%
Plans by Count
Ranked #744,096
% Third-party administration
18%
Related Offerings
HSA integrationvia Partnership/other strategy
Student Loan RepaymentNone*
Financial wellness options1
Service Offerings
New client restrictionsNone
Multiple service modelsYes
Offers corporate trustee servicesYes - direct offering
# of internal ERISA counsel8
Will act as §3(16) fiduciaryYes - via third party
Participant Services
Call center hoursWeekdays: 8 a.m. - 8 p.m. ET
Online chat supportNo
Mobile app
Managed account optionsMorningstar/Ibbotson; Stadion; NextCapital
Retirement Income
Displays retirement income estimate on statements
Offers in-plan guaranteed retirement income productsYes
Offers out-of-plan annuity bidding serviceNo
Recordkeeping PlatformProprietary recordkeeping system
Footnote:
*Data has been updated/revised since initial publication in PLANSPONSOR magazine.