2019 DC Survey Standouts

These service providers are to be recognized at the annual PLANSPONSOR + PLANADVISER Awards for Excellence dinner.

Through PLANSPONSOR’s annual Defined Contribution Survey, 14 providers received the highest marks when defined contribution (DC) plan sponsors of all size plans nationwide answered questions related to provider satisfaction.


Nearly 3,500 responses were received and tabulated; 14 companies accumulated the greatest number of service “cups” in the survey’s six main asset classes ranging from “micro” plans with less than $5 million in assets to “mega” plans with more than $1 billion in assets. They are listed below; the numbers in parentheses are the number of Best in Class (BIC) awards.

The survey results relating to provider satisfaction are published in the December–January 2020 issue of PLANSPONSOR. The industry data from the same survey were profiled in the October–November 2019 issue of PLANSPONSOR magazine and can be viewed in the 2019 PLANSPONSOR DC Benchmarking Survey.

The companies will be recognized at the annual 2020 PLANSPONSOR + PLANADVISER Excellence in Retirement Awards dinner event in New York City. This networking event celebrates the accomplishments of the best of the best in the retirement plan industry. Each year, the nation’s leading retirement plan sponsors and advisers, as well as the top product, investment and service providers are honored at this exclusive gathering, hosted at the beautiful Pier 60 in the Chelsea Pier complex, overlooking the Hudson River.

For more information about the dinner and information about other award categories, visit here.

Micro (<$5MM)

  • AWARDS22
    BB&T Retirement and Institutional Services gold
    BB&T Retirement and Institutional Services
    gold
  • 22
    Correll Co. gold
    Correll Co.
    gold
  • 18
    Empower Retirement bronze
    Empower Retirement
    bronze

Small A ($5MM–$25MM)

  • AWARDS23
    BOK Financial gold
    BOK Financial
    gold
  • 23
    Securian Financial gold
    Securian Financial
    gold
  • 18
    Ascensus bronze
    Ascensus
    bronze
  • 18
    Newport Group bronze
    Newport Group
    bronze

Small B (>$25MM–$50MM)

  • AWARDS23
    Empower Retirement gold
    Empower Retirement
    gold
  • 22
    Ascensus silver
    Ascensus
    silver
  • 21
    Voya Financial bronze
    Voya Financial
    bronze

Mid (>$50MM–$200MM)

  • AWARDS20
    Newport Group gold
    Newport Group
    gold
  • 19
    Charles Schwab silver
    Charles Schwab
    silver
  • 18
    Principal Financial Group bronze
    Principal Financial Group
    bronze

Large (>$200MM–$1B)

  • AWARDS22
    Bank of America gold
    Bank of America
    gold
  • 21
    John Hancock Retirement Plan Services silver
    John Hancock Retirement Plan Services
    silver
  • 18
    Charles Schwab bronze
    Charles Schwab
    bronze

Mega (>$1B)

  • AWARDS20
    Charles Schwab gold
    Charles Schwab
    gold
  • 20
    Nationwide gold
    Nationwide
    gold
  • 17
    T. Rowe Price bronze
    T. Rowe Price
    bronze
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