Buck Offers Consumer-Driven Test Drive

October 25, 2002 (PLANSPONSOR.com) - Plan sponsors who want to know if a consumer-driven approach to health-care offerings would work for their firm may want to check out a new online tool from Buck Consultants.

The online survey interactively scores the responses and gives an overall assessment of the organization’s readiness to implement consumer-driven health care, according to the consultant.  

In a consumer-driven health-care program, employees become much more involved in their health-care purchases than in a typical medical plan by managing a spending account and accessing medical information in purchasing their health-care services.

According to Buck principal Dave Delahanty, “The decision depends on the employer’s need to control costs, the demographics of its workforce, how it communicates with employees, and the support that such an initiative would receive.”

The assessment survey also compares the respondent’s scores against a database of responses in the following areas:

  • management support,
  • communications,
  • management objectives,
  • employee behavior and demographics, and
  • controlling costs.

The average scores are shown on a scale from 0 to 5, with a score between 3.0 and 4.0 indicating a “high” readiness to implement consumer-driven health care and a score above 4.0 considered “very high.”

The survey questionnaire and a real-time summary of the current results can be found on www.buckconsultants.com/Services/cdhsurvey.asp