According to a news release, the two companies did not disclose terms of the deal and said they expect to close the transaction as soon as possible.
“This acquisition is a strategic extension of Convergys’ service offerings and will leverage Convergys’ existing HR and customer care business processing expertise and experience, advanced technologies, global reach, and strong client relationships,” said Steve Rolls, Executive Vice President, Global Customer Management and Employee Care for Convergys, in the news release. “This acquisition positions Convergys to expand our footprint to a whole new horizontal market and accelerate revenue growth in our customer management business.”
More information about the Cincinnati-based Convergys is at www.convergys.com .
One research report last year predicted that the worldwide finance and accounting outsourcing market will reach $47.6 billion in 2008. The expected growth in the market means a five-year growth of 9.6% in the amount of finance and accounting outsourcing, according to the IDC study (See Finance, Accounting BPO To Growth 9.6% by 2008 ).