The number one reason (62%) to jump ship remains better pay, according to a small business survey by Sage Software, a provider of accounting and business management software. When asked, nearly 95% of departing employees offered a surprisingly consistent list of reasons for that decision, topped by pay, career change (49%), lifestyle change (41%) and benefits (24%).
Despite the difficulty in retaining/training current employees, just 27% of employers are willing to make a counter offer to a resigning employee. Twenty percent say that competitors have successfully targeted their employees, while 30% are directly targeting their competitors.
With one in five employers struggling to keep current employees, a like number have opted to change their behaviors over the past year. Of those making changes,
- 66% now offer more promotions
- 61% have increased salaries
- 32% have instituted an employee bonus plan
- 22% have instituted new flex-time policies
- 7% have enhanced child-care options
- 5% now allow employees to work from home
Over half of the 200 employers surveyed have changed their recruiting strategies over the past year, with:
- 51% now using the Internet to recruit
- 49% have increased advertising
- 42% are offering higher salaries (38% offering 10% higher than just 6 months ago)
- 42% are offering higher signing bonuses (about 8%, on average)
- 37% have increased the use of professional recruiters
In most cases the survey found that retaining employees accounts for an average of 8% of senior executives’ time, compared with 6% focused on recruiting.
The findings were a result of a survey of more than 200 small business human resource managers, directors and officers responsible for personnel recruitment and retention.