2020
Defined Benefit Administration Survey

Providers

Providers

Mercer3

DB CLIENT OVERVIEW
Total DB admin clients1195
Full outsourcing42%
DB and DC clients0%
DB PLAN OVERVIEW
Total DB plans182
Frozen plans65%
Cash balance plans20%
With <100 participants19%
With >5,000 participants8%
DB PARTICIPANT OVERVIEW
Total Participants292,789
Private/Corporate297%
Public/Government2%
Retired participants44%
All interactions on web25%
SPONSOR SERVICES OFFERED
Plan accounting / Master trustE
Trust and custody servicesE
Actuarial servicesI
Investment managementI
Liability-driven investingI
Investment consultingI
PARTICIPANT ONLINE SERVICES
Online initiationYes
Online electionsNo
E-form processingNo
Online inquiry statusNo
I = Internal; E = External; P = Partnership; = Supports service as of publication date; NR = Not Reported in time for publication
Footnote:
1Includes both full outsourcing and partial outsourcing/co-sourcing arrangements; excludes investment-only, actuary-only and plan-consulting-only clients.
2 Includes both single-employer and multi-employer/Taft-Hartley plans.
3 In 2019, Mercer leadership made the strategic decision to move away from stand-alone large-market administration in the U.S. and chose Morneau Shepell as “the best alternative for our clients and people.” Mercer retained 82 DB outsourced administration clients in its mid-market Mercer Retirement Administration solution (for plans with 10,000 or fewer employees) and co-sourcing administration clients of any size.