ACS Expands Medicare Advocate Solution

May 18, 2011 ( - Affiliated Computer Services, Inc. (ACS), a Xerox company, announced the expansion of the My Medicare Advocate network following the participation of national health benefits companies, Humana Inc. and WellPoint, Inc.

As the anchor companies for My Medicare Advocate, Humana and WellPoint affiliated health plans provide their group and individual Medicare insurance products to participants in the network. With more than 20 additional carriers, their plans provide retirees in all 50 states and Puerto Rico with access to lists of their Medicare plans.  

ACS also announced it is teaming up with DestinationRx, Inc. to provide Medicare plan comparison and enrollment tools, and Connextions Inc. to offer retiree medical call center services for My Medicare Advocate.    

According to the announcement, My Medicare Advocate helps retirees select the most appropriate Medicare coverage for their individual needs by combining call center representatives, a Web portal with user-friendly decision tools, and a range of written communication materials, including brochures and enrollment guides. It is a complete package of services, which frees employers from handling complex retiree medical enrollment and administration issues, ACS said.  

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