Contract HR Workers Fall Short in Survey

September 20, 2005 ( - Human resources consultants may be doing an acceptable job, but they can't hold a candle to a hiring manager's permanent staff members, a new survey indicated.

A news release from Yoh, a recruiting and HR outsourcing services firm said that, among respondents to its survey of 499 hiring managers, a strong 81% ranked their full-time staff as above average. That was significantly ahead of the six of 10 hiring managers who gave the same evaluation to their outside consultants.

Only 17% of employers surveyed gave their contract staff an excellent rating, the highest available. Nearly twice that number (33%) of respondents rated their permanent staff as excellent.

Respondents from the pharmaceutical and biotechnology industries rated full-time workers higher than did those in other industries, with 43% of permanent staffs in pharma and biotech rated as excellent and 19% of consulting staffs getting the same grade. In addition, 86% of respondents in pharma and biotech rated permanent staffs as above average with a score of “A” or “B,” while 67% offered the same rating to consulting staffs.

“Consulting talent is not a commodity, and shouldn’t be treated as such by employers or staffing firms,” said Jim Lanzalotto, Vice President of Strategy and Marketing for Yoh, in the news release. “The absence of best hiring practices for contract talent by both parties has led to this perception that consultants are not of the same quality as their permanent counterparts. Companies that best understand their business needs and can effectively communicate those requirements to a staffing partner will find the quality of their consultants increases dramatically over time, and ultimately can meet or exceed the quality of their permanent staff.”

More information about the company is at .