Employees Give Managers Communication Cues

September 9, 2004 (PLANSPONSOR.com) - To be a great manager it is important to be a great communicator, both in your own office and across the company.

Twenty-eight percent of workers said their boss could be more effective by standing up for the staff when needed. Additionally, 24% said their manager could communicate more effectively by nipping office politics in the bud, according to a survey released by OfficeTeam.

“Managers who promote employees’ viewpoints, support their staff and limit the impact of office politics show they value and respect their team members,” said Diane Domeyer, executive director of OfficeTeam. “In leading by example, they not only encourage staff to develop similar skills but also promote a more positive corporate culture.”

Employees noted other areas in which their boss could communicate more effectively as talking less and listening more (22%) and encouraging people to take breaks (11%). Eleven percent said “something else/none of the above” and 2% did not answer.

“Most employees expect their managers to have solid communication skills to assign projects and keep the department running smoothly,” said Domeyer. “However, more subtle behaviors can also enhance the work experience. The best employees want someone who will be their advocate.”

The poll was developed by staffing service, OfficeTeam. It was conducted by an independent research firm and includes responses from 571 men and women, all 18 years of age or older, and employed.