HR Agent Helps Employees Via Q and A

January 28, 2003 ( - HR managers looking for faster and less expensive ways to service employees might want to consider a new product from an Orlando technology firm.

ActiveBuddy Inc. announced that is offering HR Agent, an interactive product that can provide a variety of payroll and benefits information via a text-messaging network. The company said the product responds to employee questions such as “How many sick days do I have left?” or “Can I see my latest pay stub” with data from the company’s existing HR data systems.

The company list benefits of the HR Agent product as:

  • Less traning due to its question-and-answer style interface
  • Users can interactively clarify requests or change subjects abruptly
  • Interactive agents help guide users through multi-step processes and offer advice on related topics
  • Users can access an interactive agent from virtually any desktop or mobile device
  • HR Agent recognizes hundreds of common human resources requests and can be customized to suit a company’s needs