HR Managers Want to Improve Health Benefits Knowledge

October 22, 2012 ( – Human Resources mangers are frustrated with employees’ understanding of health benefits, according to a Quick Poll conducted by Corporate Synergies Group.

Eighty-four percent of HR managers said plan participants do not understand how their “lifestyle or utilization decisions” affect the cost of benefits. Just 8% said they felt their employees had a good grasp of how their decisions influence the cost of benefits.  

“This is a very turbulent time in health insurance and there is a lot at stake, both for businesses and for individuals. Creating greater understanding of health benefits is critical to the physical health of plan participants and the financial well-being of the business bottom line,” said John Turner, CEO of Corporate Synergies Group.  

Asked to prioritize benefits activities, respondents said educating employees about their benefits is their top goal. Controlling costs, either for the organization or for plan participants, ranked lowest.  

Corporate Synergies surveyed 100 Human Resources professionals in September.