Survey respondents listed the following major priorities for 2006, according to a press release:
- Talent and leadership development combined with talent acquisition and retention – 45%,
- Performance management – 21%,
- Streamlining processes – 18%, and
- Aligning people and business goals – 18%.
Additionally, 38% of respondents indicated that budget expectations over the next 12 months for HR technology and outsourced solutions would increase, by as much as 9% in some cases, the release said.
Reasons respondents outsourced HR functions included:
- Streamline operations – 40%,
- Access to world-class capabilities and industry expertise combined – 40%,
- Free-up internal staff – 32%,
- Reduce labor costs – 25%, and
- Accurate and predictable monthly costs – 21%.
The most commonly outsourced function was payroll processing (32%), followed by employee assistance programs (29%), payroll tax filing (25%), and background screening (24%).
Price was the key factor in vendor selection chosen by respondents. Other important factors included breadth and depth of product line, financial stability, and references/reputation.
Forty-three percent of respondents said adopting employee/manager self-service was not a priority, though respondents listed employee ownership of general data, online open enrollment, reduction of calls placed to HR and overall cost savings as benefits of self-service.
The Genesys HCM trends survey can be requested here .
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