ICMA-RC Enhances Mobile Tools for Participants

Participants in state and local government retirement plans can use text to receive account updates and have more options for contacting the plan provider.

ICMA-RC has introduced two enhancements to its mobile app: a text messaging feature and plan-level customization.

Both components are designed for state and local government retirement plan sponsor and participant clients.

ICMA-RC’s TextAccess feature allows a participant to text a keyword and receive account updates via text. Available updates include account balance, contribution amount and rate of return. Visit www.icmarc.org/textaccess for more information about the feature.

ICMA-RC’s enhanced mobile app has an added feature that displays unique, plan-specific content such as custom branding, direct links to the plan’s website and multiple ways to contact their local ICMA-RC representative.

“Our enhanced mobile services allow ICMA-RC to serve public sector employees wherever they are connected and whenever it is convenient,” says Gregory Dyson, senior vice president and chief operating officer of ICMA-RC. “The ability to interact via text and customize employees’ experience through their plan sponsor mobile app allows us to further engage participants with relevant education to help them build a secure retirement.”

The mobile app is available from the App Store and Google Play and provides access to the ICMA-RC’s MyAccount feature, which allows users to enroll in their retirement plan, use educational tools, make fund transfers, rebalance their account, check their account balance, see year-to-date investment performance, and update their contact information.