Internet Survey Insites

PlanSponsor conducts an annual survey of defined benefit client satisfaction (see PlanSponsor, March 2001), but the crucial role that the Internet plays in delivering information to plan sponsors prompted us to commission a separate, independent study in the Internet Services space. The result was this more focused analysis, conducted by EKS Consulting, a Chicago-based business solutions firm. In addition to this survey, EKS President Elisa Spain conducts an annual survey of Risk Measurement and Performance Providers for this magazine.