According to the announcement, under the agreement, Digital Insurance will staff a dedicated Mercer Health & Benefits sales and service team to support the needs of small employers. Digital Insurance will provide each Mercer Health & Benefits small business client with a dedicated account management team consisting of an account manager, account coordinator and sales consultant.
The teams are geographically focused to proactively address a client’s benefit needs and assist them in other ways including day-to-day claims and billing issue resolution as well as overall renewal management.
“Our intention is to work with Mercer Health & Benefits to redefine the way small employers are provided for in the employee benefits arena,” said Adam Bruckman, President and Chief Executive Officer of Digital Insurance, in the announcement.
For more information, visit www.mercerhr.com .