MetLife Introduces Enhanced Absence Management Solution

January 29, 2009 ( - MetLife has introduced a new, enhanced absence management solution, which it says "enables employers to maximize workforce productivity by having a unified approach to tracking and managing both planned and unplanned employee absences."

MetLife Total Absence Management features increased functionality with regard to types and lengths of absences monitored, improved efficiencies during the claim intake and leave initiation processes to improve employee satisfaction, and advanced reporting and tracking capabilities, according to a press release. Customers of MetLife Insured Group Disability with 1,000 or more employees are eligible to implement the new Total Absence Management Solution effective January 1, 2010.

Benefits of MetLife Total Absence Management include:

  • Administration of employee absences, such as federal and state Family Medical Leave (FML), company sponsored medical leave, military leave, jury duty/witness leave, bereavement leave, and sabbatical/education leave;
  • Ease of administrative burden when dealing with both federal and multiple state compliance issues;
  • Enhanced service experience, including: real time eligibility determination when employees call MetLife; a single point of intake for all leaves; and enhanced telephonic FML intermittent reporting services; and
  • Access to real-time information and a wide range of customized reports.

In addition to leave administration, the solution encompasses a broad range of group disability coverages including Short Term Disability, Statutory Disability, Salary Continuance, Long Term Disability, and Voluntary Disability, the announcement said.

More information is at .