A news release said the new home page and other parts of the site are designed to help corporate and Taft-Hartley defined contribution plan participants find their way around online.
Participants respond to the question, “How can we help you today?” and are immediately directed to the most relevant solution for their needs, including educational content, financial tools, and transactions, the news release said. Banners and traditional navigation are also available for experienced Web users.
The company said the enhancements are plan- and
participant-smart, using data already stored in New York
Life’s system to ensure that solutions offered are
relevant and applicable to the individual, their plan,
and their history.
The company plans a 2010 launch for a completely rebuilt participant Web site.
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