PeopleSoft said the integration of its products and platforms with instant messaging technologies is designed to offer users another medium to collaborate with their customers, suppliers, and partners. The expected rollout schedule has instant messaging capabilities from IBM and Yahoo! generally available worldwide in the second quarter of 2003, while instant messaging capabilities from Microsoft will be generally available in the fourth quarter, according to a news release.
The new capabilities will enable customers to use instant messaging features such as presence detection, “follow-me” functionality and privacy settings:
- Presence detection – allows users to determine whether a messaging partner is online
- “Follow-me” functionality – enables messages to be forwarded to different devices such as mobile phones or converted into speech and delivered through voicemail
- Privacy settings – designed to prevent unwanted communication.