2020
Defined Benefit Administration Survey

Introduction

Like our Recordkeeping Survey on the defined contribution side of the market, the DB Administration Survey showcases providers in the DB market—who the major players are, who they serve, what services they provide. Also included is information on overall market sizing.

Willis Towers Watson4

DB CLIENT OVERVIEW
Total DB admin clients1448
Full outsourcing51%
DB and DC clients0%
DB PLAN OVERVIEW
Total DB plans883
Frozen plansNR
Cash balance plansNR
With <100 participants0%
With >5,000 participants60%
DB PARTICIPANT OVERVIEW
Total Participants4,862,042
Private/Corporate297%
Public/Government0%
Retired participants33%
All interactions on web80%
SPONSOR SERVICES OFFERED
Plan accounting / Master trust
Trust and custody services
Actuarial servicesI
Investment managementI
Liability-driven investingI
Investment consultingI
PARTICIPANT ONLINE SERVICES
Online initiationYes
Online electionsYes
E-form processingYes
Online inquiry statusYes
I = Internal; E = External; P = Partnership; = Supports service as of publication date; NR = Not Reported in time for publication
Footnote:
1Includes both full outsourcing and partial outsourcing/co-sourcing arrangements; excludes investment-only, actuary-only and plan-consulting-only clients.
2 Includes both single-employer and multi-employer/Taft-Hartley plans.
4 Willis Towers Watson’s response was provided after it performed a data refresh and reflects participant counts adjusted for de-risking activities.