SURVEY SAYS: How Do Your Co-Workers Bug You?

May 1, 2008 (PLANSPONSOR.com) - Earlier this week, we covered a survey that outlined what were supposedly some of the most atrocious workplace misbehaviors.

Fine for what it was (see  Watch Your Mouth! Foul Language Worst Employee Etiquette Offense ), but frankly it struck me as a pretty tame list.  

This week, I asked readers to identify the thing that coworkers do that really bugs them…most.

As “extensive” as the list of choices was – 15 choices – the “winner”, being late for meetings, drew the acknowledgement of just 9.2% of this week’s respondents.   The second most “popular”, gossip, garnered just 7.3% – and third place (so to speak) was bad hygiene, though it was cited by just ( 3.6% ).   Eating someone else’s food from the office fridge, bad language, and leaving dirty dishes each drew about 3% , while drinking on the job, cooking smelly food in the microwave, burning popcorn in the microwave, sneaking peeks at their blackberry during meetings, taking the last cup of coffee without making a new pot, and kissing up to the boss were good for about 2% each.

“Others”

Now, those of you who have been keeping count will notice that all of that adds up to much less than 100%.   In fact, it’s not even 50%.   So, what was the top response – by far (about 60% , in fact) – “other”.   As for what constituted “other” this week – well, it covered a lot of ground.

A lot of the “other” had to do with people not holding up their end of things, including comments about wasting time, telling other people what to do (when it wasn’t their job to do so), being late on assignments, being late for work, and being long at lunch (some after already being late for work), and, of course, leaving early (while others continued laboring).    Oh, and there were folks who were there – but shouldn’t be, as one reader noted, “Coming in sick, infecting everyone else, and being self-righteous when they can’t crawl to the office.”  

There were, of course, more “mundane” transgressions, such as ” Leaving a paper jam in the copier or not putting more paper in the copier and just leaving it empty.”

An even larger share was devoted to those who seemed unaware that common workspace didn’t belong to anyone but themselves – instances such as:  

Speaker phone and ringing cell phones (however I did want to check many others you had on the list)

When their radio is playing softly the employee sings, and don’t know the words.

But the largest share of other comments, while arguably related to bad hygiene, ran the gamut (caution, if you are eating, you might want to stop before proceeding):

Co-worker picking nose while I'm talking to him

Spitting on you while they talk.

Wearing bad perfume

Passing gas in shared offices

Scratching their private area in public and clipping their nails while on a phone call.

Let's just say that that I find it annoying to have to ask my co worker if he needs a tissue. (It is apparent he does) Unfortunately sometimes I offer the tissue box a little too late.

This may fall under the category of "bad hygiene". We have a colleague who regularly clips his finger nails in his cubicle. I shudder every time I hear the snip, snip, snip of clippers.

Responses

I also asked readers what, if anything, they did when confronted with these bad behaviors.   Roughly a third ( 32.1% ) said they didn't do anything, while one-in-ten complained to others, half that number told the boss - and 15% said they confronted the individual/problem.   However, a plurality (nearly 37% ) again chose "other" - which, for most, meant either that their response depended on the specific circumstances, the specific individual, or the particular "transgression."   And sometimes, of course, their response was - - - more than one of the above.

Not everyone was confronted with such behaviors.  "I must work in an office with really great people," noted one.   "Either that or we have policies in place that prevent these things . . . everyone gets to spend a week doing the dishes for all, meetings start on time whether you are there or not, everyone empties their own garbage on garbage days and we aren't allowed to make popcorn in the microwave. We are all too busy to sleep, drink or gossip and cell phones/Blackberrys are not allowed to be on when at the office."

Of course, as one reader noted, "Since I am the boss, I have to point out the great things about where they work. What I'd like to tell them is to close their yap and get back to work."

But this week's Editor's Choice goes to the reader who noted, "We are HR. Part of our job is to listen. However, we have now implemented a sanity fund. For every complaint received, we add a dollar to the jar. For every complaint we make, we add $2 to the jar. At the end of the week, we have a lovely happy hour fund."

Thanks to everyone who participated in our survey!

Using the speaker phone for conference calls ... in open cubicles.
Talking on a speaker phone with the door open or at a cube - I have even heard people do it with personal business "dude I got SOOO drunk last night"!
Changing the temp. of the office constantly. Half the room is always hot and the other half is always cold. The always hot half seems to always win the battle.
Leaving food to rot in the office fridge; not cleaning up their messes
Although I usually work from home, in my new job with IBM, I have to go to my customer's location periodically. Over the cube wall from where I sit is a woman who constantly talks on the phone and talks to her computer: "You must be crazy! That's not what I typed! What are you doing?" You think she's talking to someone else, but a visit to her cube reveals otherwise.
Assume that everyone else's job is simple to do and that they have it easy, don't work as long as you do and never see the bigger picture.
attempting to sabotage their coworkers by making them look bad and by taking credit for things that others have done
Be rewarded by seemingly blind management for shameless brown nosing and baseless self-promotion.
My desk is currently in a cube farm, so I can pretty much here everyone around me. However, there are some people that just talk loud. It is these people that I have a hard time drowning out their voices.
Talking too loud, especially when using a headset, and loonnggg personal conversations on the phone or to a coworker that can be overheard by all. And has no intention of changing this behavior.
I must work in an office with really great people. Either that or we have policies in place that prevent these things . . . everyone gets to spend a week doing the dishes for all, meetings start on time whether you are there or not, everyone empties their own garbage on garbage days and we aren't allowed to make popcorn in the microwave. We are all too busy to sleep, drink or gossip and cell phones/Blackberrys are not allowed to be on when at the office.
Constant Tardiness, Long Lunches, leaving early, and basic laziness every day.
Not being capable of independent thought - I shouldn't have to tell someone they can delete spam!
Just being plain rude in general
MAKING TOO MUCH NOISE -- PLAYING MUSIC AND DRUMMING ON THEIR DESK
chewing ice
Those that sit in their cubicle, carry on a conversation with others (also sitting in their cubicle), as if they are the only ones working that day.
Co-worker talking on the phone in a foreign language, assumes that no one understands him/her, and in doing so, doesn't think we know it's a personal call. Dah!
"Complain" about working so much/being so busy, when a supervisor is within earshot.
Spitting on you while they talk.
Not washing hands on the way out of the restroom!
My office mate waits until I'm eating my lunch (at my desk) to ask me questions.
Loud, extended personal calls; followed by the explanation/recap regarding said call.
OK, burning popcorn is a frequent irritator, esp. if you work in a "pod farm." What really grosses me out though, is the clipping of fingernails by cubemates. Thoroughly disgusting!
Leaving a paper jam in the copier or not putting more paper in the copier and just leaving it empty.
when their radio is playing softly the employee sings, and don't know the words.
Coming in sick, infecting everyone else, and being self-righteous when they can't crawl to the office.
Wearing bad perfume
Wear those ear attachments for hands free use of their cell phones and then talk on them all day long. You never know when they are talking to you or the person on the other end of the line. Or even when it is possible to talk to them about work related matters.
Habitually late to work in the mornings and then also extra long lunch hours.....
Speaker phone and ringing cell phones (however I did want to check many others you had on the list)
Not washing their hands after going to the bathroom
Loud talkers! In our cubicle culture, it's impossible to hear yourself think when there's a loud talker in the next cube!
Never taking accountability for what they have or have not done. Especially in meetings.
Leaving early every day while the rest of us put in a full day's work... every day!
I am in a one person office loacation for a large national corporation. It amazes me sometimes what I do to annoy myself such as taking the last diet soda out of the fridge and not putting more in to chill for later that day. Some day soon, I will need to and tell myself to shape up or ship out !
Complain and whine about doing their job! Why are they working if they don't want to work?!
Giving lame excuses about why their project is not on the planned timeline or has not be completed, and the rest of the team has to pick up the slack.
passing gas in shared offices
Never shutting up, they talk about nothing all day long. It is distracting and very unprofessional, not to mentionI know more personal information about that person than I ever wanted too!!
scratching their private area in public and clipping their nails while on a phone call.
People who constantly goof off and have no censor for themselves in the workplace. We all join in the jokes from time to time, but there is a time and a place. Some pretend like it's still college! Especially while in elevators. You have no idea what level of management is standing beside you.
I guess I can't say all of the above. I work in a rather large office and there are only a small few of us that seem to always be cleaning up after everyone else. Not to mention the repeated missing lunches, burned popcorn bad language, gossip hour, cell phone ringing, blackberry playing, ect. I don't think we have had the drinking on the job problem yet, but I may not know. The others on the list happen frequently.
Let's just say that that I find it annoying to have to ask my co worker if he needs a tissue. (It is apparent he does) Unfortunately sometimes I offer the tissue box a little too late.
Use speaker phones in an open area, talk to someone over a co-workers space - regardless of whether said co-worker is on the phone or not.
This may fall under the category of "bad hygiene". We have a colleague who regularly clips his finger nails in his cubicle. I shudder every time I hear the snip, snip, snip of clippers.
Our work area is entirely cubes, so noise/talking can be an issue if voices aren't kept low. People that have extended (and frequently loud) conversations near my cube is what bugs me the most.
Whining about how bad their job is.
Chewing their food loudly. Continually "sniffing"....I should just offer them a tissue so they can blow their nose already!
Leaning over me or getting in my personal space when they want to discuss something - I can hear if they stand a bit further away from me.
Take every sunny afternoon off, and still have enough vacation time to take a week or two off here and there, along with a long weekend here and there...
Arriving at work and spending the first hour eating breakfast, bsing, and essentially wasting time.
Whine, whine, whine...
being nosey about things that don't concern them.
Checking people's offices to see what they are working on - like it's any of their business. The lowest person on the totem pole acts as though she is checking up on everyone. What is she going to do - tell on us (well, maybe). But, so far it doesn't seem that she can find any of us doing anything wrong.
In our company, the "higher ups" have offices, and the peons have cubicles. Please don't try to carry on a conversation with the "cubby people" from your office. And please, don't yell "come here", I am not your dog!
talking on or answering the cell phone while in the restroom.
Not replacing the toliet tissue after you have used it all (basically not replacing anything when you've used the last of it but toliet tissue is at the top of the list) and second to this, leaving dirty dishes in the sink when we have a dishwasher right beside the sink.
this is an excellent list! This may sound picky, but... Expecting other people to decipher their badly written or vague emails, and getting mad when something in the email is misinterpreted. Another: Never proofreading their written work and blaming "spell check" or "grammar check" for not catching the errors.
Spending more than 30 minutes a day chattering about everything but work, especially when the persons doing the idle chatter work the minimum 40.0 hours per week. These seem to be the same persons who fail to prioritize tasks, and who never have any ideas for solving problems or improving processes. For them, employment is a paycheck, not a career. Sorry to be so crabby, but obviously this has been really annoying me lately.
Co-worker picking nose while I'm talking to him
I have so many --- surfing the web; standing around complaining about having too much work to do (but they have time to stand there and complain); disorganization; taking things off the printer that don't belong to them and after reprinting everything, returning it to you.
WHINING.....NOT A GOOD THING FOR AN H/R MANAGER TO SAY.
So, you thought Ann Landers and her sister died and went to advice heaven. Nope, they've been badly reincarnated and work in the next office. The "next in line" dispenser seems to be right outside of my door. To paraphrase the Vegas marketing tool "If it happens outside the office, leave it outside of the office", please.
Smacking their food loudly
Give me half the story, then request an opinion they will use to cover their, ummh, actions when they do what they wanted to do all along.
Not washing hands after using the lavatory. T I'm sure some of those folks are meetings with me where food is served. Imagine eating the same food, utensils, etc they have touched-YUCK.
Talking loudly on phone in tight workspace with utter disregard for nearby co-workers. It is bad enough for work related calls, but even worse when you have to listen to personal calls as well.
Depends on the facts and circumstances.
For those with offices, close their door and then explain after the fact - never had someone not instantly agree with me and never do it again. Cubes - just shut my door.
Since I don't know who's responsible, I (sigh) go through the fridge and throw away rotten food and clean up their messes. I'm not a mom; I just play one at work.
bring up anything I know that shows the attacked individual/area in a better/more realistic light.
start the meeting without them
Try to calmly discuss this only hurts what others think of them. To no effect - and especially when senior management doesn't care...
I would say it depends---it is a combination of the first three.
SOMETIMES ASK IF THEY WILL TURN OFF RADIO
Joke about the noise - telling them it sounds like they are eating their teeth!!
We complain to each other but basically do nothing.
Practice patience and breathe deeply.
Bob and weave.
Put the word out to other coworkers and add them to the list of folks not to shake hands with.
When time allows, ask inane follow-up questions; otherwise head for the restroom or feign my own incoming call.
iPOD to the rescue!
If I know who did it, I'll talk to them. But usually I just fix it and move on.
I ask them if they know they are singing out loud. That usually stops them.
Address it in a non-confrontational way. (No need to reciprocate their rudeness.)
Oh, I get even, alright ... every time I cough or sneeze, I try to send as many germs as possible their way. I also loudly opine at every opportunity that sick people should stay away from well people.
Start the meeting without them
Usually just let myself get irritated (daily) and give myself a stomach ache!
Say something obnoxious or go close the door of the offender
Fortunately, I moved into an office with a door - now I can just shut my door and shut out the noise!
Go home and complain to the wife!
Usually listen and ignore it. Or make a statement like, "You know, it really stinks that we all have to work so we can have food on our table and a roof over our heads. How about lets start a new Utopia where everything is free?" - that usually shuts them up.
Several of us have tried various things. Spoken to bosses, partners and managers, mentioned to some offenders and one particularly prominent sign on the refrigerator - "YOUR MOTHER DOESN'T WORK HERE - CLEAN UP AFTER YOURSELF. Nothing seems to get through.
A sign was put up that said "Your Mother doesn't work here!" We have a diswasher one foot from the sink, but it took 3 months to get the offender to correct their ways. We also fined anyone leaving dishes in the sink: 50 cents per item left. It seems to have worked.
I currently hand him my tissue box and ask him if he needs one. I think I need to start asking him if he needs a little hand sanitizer as well as he just does not get the point. I have no idea how else to handle this as this person looks like a grown up. The boss either ignores this behavior or refuses to see it but no one can miss it.
Try to ignore
As the VP of HR I tend to receive the complaints of those who avoid the conflict of addressing the individual directly. What I do is determined by how easy it is to identify the offender. Most times that isn't possible so I end up sending out general messages to the entire employee population which typically don't work since the offenders never think you are talking to them. At least it looks like I made an effort. Why can't people just do the right thing?
Hope that the BlackBerry slips & falls into the toilet. Maybe then he will learn his lesson. "Can you hear me now?"
Usually an office wide e-mail goes out saying to behave like adults
Depending on the severity (fire-able offense versus abject rudeness), I'll either take action myself or confer with the big boss on the action to take.
I will discuss the matter in a confidential manner, and the behavior will improve for a short time before they revert to their previous behavior. Or they will spend their 30+ minutes whispering instead of talking, so that it is less obvious they are wasting time.
LISTEN, WITH ALOOK OF INTENSE INTEREST ON MY FACE.
Gonna, check my side of the street again.
Ask a lot of questions before I give an answer and never again trust anyone who was less than candid.
here was an episode on "Cheers" where Cliff was zapped when he told a lie. I think the same thing should happen to adults at the point they leave the bathroom and have not washed their hands. Oh, well I guess that's not going to happen.
Subtle comments to offender re phone call content to let them know there is no such thing as a private phone conversation.

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