Hooker will lead 400 relationship managers and client support team members, responsible for client relationships in the institutional retirement book of business.
Hooker joins Wells Fargo with more than 20 years of industry experience most recently as head of Institutional Services business at Fifth Third Bank. Prior to this role, Hooker was an executive vice president at Fidelity Investments, where she held leadership positions in their mid-corporate 401(k) business unit and emerging corporate 401(k) segment.
Joe Ready, director of Wells Fargo Institutional Retirement and Trust said, “Melissa has a proven track record of success that has been achieved through a relentless focus on providing outstanding client service and high team member engagement. Given the increased size and scope of our relationship management teams and the fast-paced environment of the institutional retirement industry, Melissa’s leadership will help ensure the best client experience possible.”