Benefits October 15, 2001

Workers Give Employers High Marks for Communication

October 15, 2001 (PLANSPONSOR.com) - Workers feel positive about their employers' efforts to address their concerns following the September terrorist attacks, a survey by the Council of Public Relations Firms finds.
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The survey found that businesses are communicating more aggressively since the terrorist attacks, compared with the findings from similar surveys prior to September 11.

Findings show that:

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  • almost 60% of employees feel that their company’s communication with them about their personal concerns and the outlook for the business had been excellent or good
  • another 21% said it had been fair
  • 10% said it had been poor
  • 7% said there had been no communication

The survey also found that:

  • one in five workers is worried about being laid off
  • one in 10 are concerned that their company may go out of business
  • 16% are concerned about their physical security on the job

Results are based on interviews with 1,013 employed men and women conducted in October.

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