Workers Give Employers High Marks for Communication

October 15, 2001 ( - Workers feel positive about their employers' efforts to address their concerns following the September terrorist attacks, a survey by the Council of Public Relations Firms finds.

The survey found that businesses are communicating more aggressively since the terrorist attacks, compared with the findings from similar surveys prior to September 11.

Findings show that:

  • almost 60% of employees feel that their company’s communication with them about their personal concerns and the outlook for the business had been excellent or good
  • another 21% said it had been fair
  • 10% said it had been poor
  • 7% said there had been no communication

The survey also found that:

  • one in five workers is worried about being laid off
  • one in 10 are concerned that their company may go out of business
  • 16% are concerned about their physical security on the job

Results are based on interviews with 1,013 employed men and women conducted in October.