Only a third (34%) of respondents to a new Mercer study agreed with the statement, “I can trust management in my organization to always communicate honestly.” Four in 10 (42%) disagreed, and the rest (24%) gave a neutral response. Even among senior managers, four out of 10 were distrustful of the company.
Other survey conclusions include that:
- a third believe their firm is mismanaged
- a half said their managers care about them
- a quarter said they have considered finding a new job
- manufacturing workers were the most negative with just over half saying they got a feeling of accomplishment from their work and just under half professing commitment to their company
Senior managers raised their flag the highest in the loyalty area. For example, 82% of senior managers said they had a strong sense of commitment to their organization, versus 68% for management employees and 52% for non-management employees.
And 76% of senior managers said managers at their organization demonstrate a concern for the well being of employees, versus 54% for management employees and 46% for non-management employees.
The Mercer survey covered nearly 2,600 US working adults in a broad cross-section of industries.
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