Admins Would Like – but Don't Expect – Recognition
That’s right, April 19-23 has officially been deemed Administrative Professionals Week, and according to a survey by office supply provider Quill Corp., only about a quarter “absolutely” expect to be thanked or remembered, and a nearly identical 24.2% say “not at all” (27.9% say “I think so,” while 23.1% say “I think not”). If that response seems a bit tepid, consider this: Only about 60% of those administrative professionals know the week is approaching.
Among administrative professionals surveyed, 41% said they didn’t expect a gift, other than a simple “thank you.” Those expecting a gift were expecting:
- 40% – taken out for a meal,
- 25% – flowers,
- 24% – gift certificate,
- 7% – gift for office or home,
- 3% – personal care product or ,
- 1% – candy.
If you’re having trouble coming up with an idea for a gift, consider this: Asked their preference, more than half (55%) of the administrative professionals said they would prefer a gift certificate. Other preferences included:
- 18% – taken out for a meal,
- 14% – flowers,
- 7% – gift for office or home,
- 5% – personal care product or ,
- 1% – candy.
To characterize office dynamics, Quill also asked respondents to compare their workplace to a popular TV show. They said:
- 27% – “Oprah” … encouraging and supportive;
- 27% – “Friends” … strong, engaging personalities;
- 13% – “Less than Perfect” … overworked, underpaid;
- 12% – “Survivor” … working hard to keep your torch lit;
- 12% – “According to Jim” … the boss isn’t truly in control but he/she might think he/she is;
- 8% – “CSI” … it’s a mystery where everyone is most of the time;
- 1% – “Fear Factor” … one horrifying task after another.
Recognition on this particular week notwithstanding, the Quill survey did find that 83% of administrative professionals feel appreciated for their work.
The survey was conducted by Lincolnshire, Illinois-based Quill in March 2004, among more than 1,100 secretaries and administrative professionals.
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