Aetna Releases EAP Product

July 13, 2004 ( - Aetna has unveiled a new Employee Assistance Program (EAP) offered through its Aetna Behavioral Health (ABH) unit.

The Aetna EAP offers counseling, information and referral services for issues such as stress management, depression, addictions, personal finances, child care, adoption, parenting, elder care, geriatric management services and academic services, according to a news release.

In addition, the company will provide an interactive Web site that will answer commonly asked questions and provide information to members. ABH has added staff and established a client call-center in Hartford, Connecticut to manage the new service. ABH has also signed a two-year contract with LifeCare Inc. to provide work/life services.

“Everyone is facing additional stress in both their professional and personal lives, pressures that are illustrated by the steady growth of EAPs during the past decade,” said Mary Fox, head of ABH. “This program responds to those increasing pressures.”