Capco, LJH Team Up to Offer Financial Crisis Solution

November 17, 2003 ( - Financial services companies have a new resource at their disposal to handle crises associated with operations, technology and business control lapses.

911 for the Financial Sector is the new crisis cheat sheet being offered by the team of Capco and LJH Financial Marketing Strategies.   The two providers of services to financial companies said the new resource is being offered to assist firms experiencing difficulties in mitigating risks and addressing concerns of customers, investors, regulators and the firm’s management, according to a news release.

Among the risks covered in 911 for the Financial Sector are:

  • trading “blow-ups”
  • fraud
  • control lapses
  • securities processing problems
  • reconciliation breaks
  • technical or functional systems failures

Additionally, the resource material provides information on issues uncovered in regulatory examinations given by such bodies and the New York Stock Exchange (NYSE) and the Securities and Exchange Commission (SEC), audit items, and issues related to specific regulatory or compliance requirements, such as Sarbanes-Oxley, the Patriot Act or Anti-Money Laundering regulations.   The service is available as a preventive program or one that can be implemented upon identification of a crisis situation.

Further, the program provides a crisis management communications service to assist financial sector firms facing crisis scenarios with managing customers, investors, regulators, and the public.   This is done through the formulation of an action plan and response protocol, and developing specific tools to assist with the response.

More information is available by contacting Charlotte Luer at LJH at (239) 280-1317 or Samuel Wang at Capco at (212) 284-8812.