Empathia Introduces EAP Measurement Tool

June 2, 2011 (PLANSPONSOR.com) – EAP provider Empathia, Inc. has introduced a new workplace outcomes suite to measure the effectiveness of Employee Assistance Programs.

The tool applies scientific rigor to the process of surveying employees and determines whether they are achieving positive outcomes—and whether employers are seeing the benefits of increased staff productivity, less absenteeism, and other workplace effects.  

According to a press release, the scientifically-validated questions, developed by Chestnut Global Partners scientist Dr. Richard Lennox, revolve around absenteeism, work engagement, work satisfaction, life satisfaction and workplace distress. The questionnaire is administered at the initial EAP assessment, final follow-up and approximately four to eight weeks after the final follow-up.  

The initial results of Empathia’s pilot program with 72 clients revealed a significant increase in work engagement and life satisfaction, a reduction in hours of missed work and workplace distress, and a significant reduction in presenteeism (diminished productivity).  

More information about Empathia is at http://www.empathia.com.