Employee Satisfaction with Compensation and Benefits Declining
According to the survey report, the individual measures of the compensation element of rewards saw the largest decreases from prior surveys. Only 20% of 2006 respondents gave favorable ratings to their employers’ overall pay systems, less than half the number of respondents who did so in the 2003 survey (41%).
In addition, pay level satisfaction declined from 66% of respondents providing a favorable rating in 2003 to 55% of respondents in 2006, the report said. Only 42% of respondents gave a favorable rating to pay raise satisfaction in 2006, down from 53% in 2003.
Similarly, satisfaction with benefits has declined from previous years. The percentage of respondents giving favorable ratings to health care benefits has declined from 66% in 2000 to 62% in 2003 to 58% in 2006. Fifty-six percent of respondents gave a favorable rating for retirement benefits in 2003, compared to only 42% in 2006.
Other results of the survey include:
- Favorability ratings were down from 2003 for understanding of vision (73% from 80%), organization commitment (63% from 72%), trust in management (56% from 63%), and organizational support (57% from 69%).
- The survey found a significant decline in workers’ satisfaction levels with feedback from supervisors (51%) from 2003 (72%).
- Seventy percent of workers surveyed in 2003 provided favorable ratings for job training levels, while only 47% of those surveyed in 2006 did the same.
- Less than half (47%) of respondents gave a favorable rating to performance management effectiveness.
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