Benefits March 29, 2007

Employees More At Ease with Web-based Benefits Enrollment

March 29, 2007 (PLANSPONSOR.com) - Workers are apparently getting more comfortable with the Internet as a way to select and update their workplace benefits, suggests Workscape, Inc., which provides outsourced benefits, compensation and performance management solutions.
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Employees can make benefits selections through Workscape’s outsourced benefits administration (OBA) service.

During the most recent open enrollment session, the Massachusetts-based company said that employees were more comfortable with using a Web-based feature to make their benefits selection, with 83% of the 600,000 employees using the Workscape OBA during the period turning to the Web-based service. That compared to only 11% who used the HR service center and 6% who relied on telephone-based enrollment.

Daryl Ashley, Workscape’s senior vice president and general manager, Outsourced Benefits Administration, said in a news release that Workscape managed up to 75,000 transactions a week, including more than 22,000 in one day.

For more information visit www.workscape.com .

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