The Charlotte, North Carolina-based provider now also offers secure file transfer capabilities.
In addition, participants now have access to:
- auto enrollment window capabilities
- dollar deferrals for auto enrollment
- dollar transfers on the Internet
- as well as an application to redirect their future contributions by money type
A spokesperson for First Union told PLANSPONSOR.com that these features were previously available only through the company’s call center.
First Union currently services 1,842 plans, 440,000 participants and manages over $15.1 billion in assets.