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Products August 8, 2001
Guardian Offers Online Access For Employers, Participants
August 8, 2001 (PLANSPONSOR.com) - The Guardian Life
Insurance Company has launched a new Web site that allows
plan sponsors to administer the provider's benefits programs
over the Internet and participants to check claims, status
and other information online.
Reported by Camilla Klein
The site, Guardian Benefits Manager, gives employers access to the most important aspects of their account information, as well as the ability to make administrative changes, virtually eliminating the need to mail in paperwork.
In addition, plan sponsors can use Guardian Benefits Manager to:
- view bills online,
- order replacement materials such as ID cards and directories,
- retrieve forms,
- submit inquiries to Guardian
While participants can:
- track the status of claims, including processed ones,
- review Explanation of Benefits for their dental, medical or short-term disability benefits,
- communicate with customer service representatives via
the Web