Three Massachusetts plans were in the top five ranked commercial health plans in this year’s list. Commercial health plans were ranked based on access to care, member satisfaction, delivery of treatment, and delivery of preventive care, according to US News’ Web site.
Based on the share of members giving their plans high marks in consumer surveys, data on the site showed an average score of 80.2% for all 684 plans included in the rankings on getting needed health care and an average of 79.7% on getting care quickly. Average member satisfaction scores for all plans were 78% on satisfaction with health care received and 65.2% on satisfaction with plan services.
Delivery of treatment and preventive care were scored based on specific treatments or procedures.
The top 10 plans in the US News & World Report rankings this year were:
- Harvard Pilgrim Health Care (HMO,POS) – Massachusetts, Maine;
- Tufts Associated Health Maintenance Organization (HMO,POS) – Massachusetts, New Hampshire, Rhode Island;
- Harvard Pilgrim Health Care of New England (HMO,POS) – New Hampshire,
- Blue Cross and Blue Shield of Massachusetts (HMO,POS) – Massachusetts,
- Capital District Physician’s Health Plan (HMO,POS) – New York,
- Connecticare (HMO,POS) – Connecticut,
- UPMC Health Plan (HMO,POS) – Pennsylvania,
- Group Health Cooperative of South Central Wisconsin (HMO) – Wisconsin,
- Independent Health Association (HMO) – New York, and
- Preferred Care (HMO,POS) – New York.
Scores for each plan and rankings for Medicare and Medicaid plans can be viewed here .