While over half (61%) of respondents were satisfied with their organization’s performance management systems, they were more satisfied with:
- 51% – performance planning
- 61% – evaluation
- 51% – discipline
However, according to the SHRM/PDI 2000 Performance Management Survey, development focused components fared much worse. In fact, most of the development categories were judged as satisfactory by only a third of the respondents, as follows:
- 34% – development planning
- 33% – 360 degree feedback
- 33% – coaching
- 38% – leadership development
The biggest challenge to be overcome in improving performance management systems is a lack of support from upper management, cited by 22% of the respondents. At nearly half (42%) of respondent companies, executives did not review the performance management system in any way, according to the study.
Other challenges cited include undervalue by the company (17%) and lack of use by management (14%).