Industrial Alliance Unveils Web-based Administration Tool

December 16, 2002 ( - The Industrial Alliance Group has launched a new Internet service designed to provide plan administrators and participants online access to their insurance information.

Web@dmin is offered by the Montreal-based group’s three life insurance companies:   Industrial Alliance, Industrial Alliance Pacific and National life. It will allow plan administrators to access the Web site to:

  • Enroll new members
  • Make address changes
  • View premium statements
  • Validate premiums that have been paid out
  • Print account statements
  • Update files  

Additionally, participants will be able to:

  • View information on levels of coverage
  • Verify the status of medical and dental claims
  • Obtain benefit amounts paid out during the year
  • Check the balance of a health spending account
  • Print Insurance certificates, drug cards and claims forms

The new Web site also includes a help menu, FAQs and user support services, available via email or a toll-free number.