Instant Messenger Tracker Launched

October 1, 2001 ( - The popularity of the public instant messaging (IM) networks has caused compliance and technology management challenges for many financial institutions. FaceTime Communications provides a solution.
Until now, sensitive information exchanged across IM networks could not be tracked, logged, saved or audited, creating a problem for securities traders, broker-dealers and merchant bankers who are subject to regulations requiring that all electronic communication be recorded and archived for auditing purposes

FaceTime has solved the problem by launching IM Auditor solution, enabling firms to install back-end software servers behind their Internet firewalls to manage and monitor instant messaging communication across all major public IM networks.

IM Auditor allows:

  • archiving of data to an auditable database,
  • Web-based query and retrieval of stored data,
  • keyword watch lists for monitoring content of messages, and
  • automatic display of disclaimer notices on all instant messaging communication.

The FaceTime IM Auditor includes an easy installation and configuration process, Web-based reports and support for existing corporate proxy servers.