MassMutual Expands Sales and Client Management Organization

January 5, 2012 ( – MassMutual Retirement Services Division has expanded its sales and client management organization.  

Douglas Ragusa has been hired as director, Taft-Hartley client relationship management. In this role Ragusa is responsible for proactively managing Taft-Hartley client relationships nationwide.

Daniel Fay has joined MassMutual’s Retirement Services Division as key account manager. Based in Boston, Massachusetts, Fay is focused on strengthening MassMutual’s relationships with the company’s key accounts and retirement plan advisory firms in the Eastern region.

Ragusa brings over 20 years of experience in the financial services industry, primarily focused on relationship management, investment management and operations in the retirement plan market. He most recently served in relationship management with New York Life Investment Management, LLC. He reports to Richard Cartier, assistant, vice president, Taft-Hartley Client Management and Business Development, and is based in Canton, Massachusetts.

Prior to joining MassMutual, Fay held several positions in sales and relationship management with New York Life Retirement Plan Services and Paychex, Inc. He brings with him over 16 years of experience in the retirement services industry. Fay reports to Jonathan Shuman, vice president, head of business development for MassMutual’s Retirement Services Division.