Products April 12, 2010

MassMutual Offers Virtual “Tour” of Services

April 12, 2010 (PLANSPONSOR.com) - MassMutual's Retirement Services Division has introduced a new online virtual site visit that lets retirement plan advisers and existing and prospective plan sponsors "experience" MassMutual from their home or office.

Reported by

Rebecca Moore

Intended to simulate a visit to MassMutual’s headquarters in Springfield, Massachusetts, the virtual site visit gives viewers a 15-minute introduction to the people, services, and technology that MassMutual offers its retirement plan clients.

According to a press release, the tour originates in MassMutual’s grand rotunda where visitors can choose six different paths and learn more about MassMutual’s offerings including:

Participant communications,
Customer service,
Product development,
Investment services,
Technology, and
Adviser support.

“The virtual site visit enables us to share the essence of MassMutual – its financial strength and proud history – as well as the passion and commitment of our employees – with prospective and existing clients before or in lieu of a ‘live’ visit,” said E. Heather Smiley, vice president and chief marketing officer, MassMutual Retirement Services Division, in the announcement.

The virtual site visit is available at http://www.massmutualrsdemo.com/virtualvisit/. For best results, viewers should have a processor speed of 2.4 GHz or greater and at least 2 GB of RAM.