Mercer Expands Exchange Services

March 3, 2014 ( – Consulting firm Mercer announced plans to purchase Transition Assist, a retiree exchange specializing in helping retirees in employer-sponsored plans select Medicare supplemental health care insurance.

Transition Assist, which offers health care solutions through a licensed call center and professionally-trained benefits counselors, will become part of the full suite of solutions offered by Mercer Marketplace. Terms of the transaction were not disclosed.

“This acquisition allows our clients to manage costs while offering their retiree population affordable, quality insurance choices with a high-degree of dedicated, personalized support,” says Julio A. Portalatin, president and chief executive officer of the New York-based Mercer. “Furthermore, through this expanded solution Mercer Marketplace also gains the ability to reach individual retirees not eligible for an employer-sponsored plan.”

“Retirees in sponsored plans have been leading the way in the migration toward exchanges as a better way to shop for benefits,” adds Sharon Cunninghis, leader of Mercer Marketplace Exchange Solutions. “A combination of deep technical knowledge and exceptional customer service has allowed Transition Assist to assemble a strong portfolio of clients.”