Remote Workers Downplay IT Role in Monitoring Online Behavior

November 6, 2006 ( - A new study from Cisco found that, in six out of 10 countries remote workers said their managers had the authority to control their online behavior more so than IT.

According to a Cisco press release, in France more remote workers said their online behavior was no one’s business (38%) than those who said IT had the authority to control online behavior (33%). Thirteen percent of all remote workers surveyed said no one should control their use of company equipment.

While remote workers surveyed in India, Italy, Japan and Germany said IT had the most authority to control their online behavior, those in Japan and Germany also gave significant authority to their managers.

IT professionals surveyed seem to realize remote worker’s perceptions of their role in controlling online behavior. More than half (53%) of IT professionals surveyed said their users did not think IT had the right to know how corporate devices were utilized, the release said. Only India and Brazil had a majority of IT respondents who did.

The study includes responses from more than 1,000 remote workers and 1,000 IT decision makers in 10 countries: the United States, United Kingdom, France, Germany, Italy, Japan, China, India, Australia and Brazil.

A previous study from Cisco found that, while 66% of remote workers said they are aware of security concerns when working remotely, many engage in behavior that jeopardizes online security (See Global Teleworkers Jeopardize Corporate Online Security ).

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