According to an Accenture press release, this is a change from the findings of its prior three annual studies, for which workforce improvement issues were ranked as top priorities. Issues chosen in the past three years included attracting and retaining skilled staff and changing organizational culture and employee attitudes.
“This latest study illustrates that companies realize they must address the increased risks associated with geo-political instability, globalization, aggressive growth, increased competition and the information explosion,” said Walt Shill, managing director of Accenture’s Strategy practice, in the news release.
The top 10 current business issues for senior executives found in this year’s study are:
- Managing risk
- Achieving growth while increasing profitability,
- Acquiring new customers,
- Using IT to reduce costs and create value,
- Changing organizational culture and employee attitudes,
- Increasing customer loyalty and retention,
- Improving workforce performance,
- Increasing shareholder value,
- Applying innovation to stay ahead of the competition, and
- Attracting and retaining skilled staff.
Accenture conducted a survey of 436 senior executives at many of the world’s largest companies across all major industries and the public sector in the United States, United Kingdom, Germany, France, Italy, Spain, Japan, China and Canada.
More about Accenture is at www.accenture.com .