With the new service, clients of SunTrust’s Retirement Services Division are able to:
- View online plan and participant level information
- Access payment history and tax records, and
- Receive and request reports online.
In addition to the capability of viewing plan benefit payment information online via BenePay, SunTrust has also introduced BenePay-Interactive, which allows sponsors to set up payments and update participant information online.
The firm currently plans to introduce BenePay-Participant Access later this year, which will allow participants online access to their information.