However, the survey found that plan sponsors were overall more satisfied with their fund managers this year, compared to a year ago, with an overall satisfaction rating of 92%. This was an increase of 4% across all market and vendor types.
A year ago, just 40% of plan sponsors were acting on their dissatisfaction.
High on the list of complaints were poor,
- plan administration
- fund management
- poor communication /education
The study, by research group 401kExchange, covered over 90,000 401(k) plan sponsors.
– Nevin Adams firstname.lastname@example.org