Workforce Programs Expected to Trim Costs, Increase Productivity

September 13, 2005 ( - Eight of 10 companies in a recent survey said they expected workforce management solutions to either cut costs, beef up productivity, or both.

A news release form CyberShift Inc., a Parsippany, New Jersey provider of workforce management software and services said that while time and attendance continues to be a focus, with 37% identifying it as a top priority, scheduling is also viewed as extremely important; 20% view labor scheduling as a logical extension to a time and attendance program.

The survey also indicated that manual processes, such as time and attendance data entry, and lack of integration with other business critical systems, such as payroll, posed the most significant challenges due to errors and inefficiencies.

“As people are a company’s most valuable asset, it becomes critical to ensure schedules are optimized, providing the best fit of employees to jobs,” said Robert Farina, CEO of CyberShift, in the news release. “Web-based workforce management solutions help organizations achieve world-class performance by effectively deploying available workforce assets for greater bottom-line benefits, including cost savings and improved employee productivity. This ability to plan, manage and optimize the efficiency and performance of a workforce becomes vital to the success of business operations and leads to exceptional corporate performance.”

CyberShift’s workforce management product suite offers large, complex organizations a solution for improved productivity and workforce optimization. Using a rules-based technology platform built upon a Service-Oriented Architecture, CyberShift’s Workforce Management suite enables organizations to achieve business benefits and competitive advantage by optimizing the deployment of workers.

Businesses can automate the tracking of time and attendance; improve overall labor visibility; prepare optimal employee schedules; reduce employee turnover; accurately forecast business demand; and deliver more effective customer service that drives sales, the company said.

Other survey results about expected workforce management benefits included:

  • 41% identified reducing labor costs by improving labor efficiencies
  • 39% targeted improving employee productivity through better allocation of time and work skills
  • 29% stated increasing customer satisfaction through better scheduling and employee training
  • 3% chose increasing allocation of employee time to revenue-producing activity.

These results were researched with attendees of the Society of Human Resource Management Annual Conference & Exposition, June 19-22, 2005, and the American Payroll Association Leadership Forum, August 9-12, 2005,

More information about the company is here .