Employers Listen to Feedback from Exiting Employees

November 10, 2006 (PLANSPONSOR.com) - More than three-quarters of employers say they act on the information they gather from employees who are on their way out, a recent survey found.

The survey for OfficeTeam, a California-based staffing service, asked 150 employers if they acted on any of the feedback they received from employees when they were leaving the company, and found that 76% of executives say they “always” or “somewhat frequently” act on the information they get.

Eleven percent of those surveyed said they rarely act on the information, 6% said they never do, and 6% don’t conduct exit interviews.

“Whether or not they are leaving on good terms, employees should take the time to share their insight and suggestions for improvement,” said Diane Domeyer, executive director of OfficeTeam, in a press release about the survey. “It’s not always easy to offer constructive criticism, but this feedback is valuable to the employer, as long as it’s delivered diplomatically.”