Employers Say Hospitals, Doctors, Holding Back
That was among the findings of a new survey by the National Business Group on Health (NBGH) and Mercer Health & Benefits LLC, which also noted that nearly half (44%) of the 120 survey respondents said that the current ability to measure provider performance is adequate and measurement s hould begin now (30% say provider performance cannot yet be adequately measured; 26% don’t know). About half about half (56) of the survey respondents had 20,000 or more employees.
Information Sharing
Most respondents believe that resistance from physicians (82%) and hospitals (77%) is one of the most significant barriers to provider performance measure ment efforts. Nearly a third (29%) currently make some provider quality/cost information available to members, and nearly half (47%) believe this has resulted in improvements in quality/cost.
Most respondents believe that resistance from physicians (82%) and hospitals (77%) is one of the most significant barriers to provider performance measurement efforts; far fewer are concerned about resistance from health plans (36%) or about cost (40%).