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Deals and People January 22, 2024
Mercer Appoints Susan Potter Region President for US, Canada
The Marsh McLennan subsidiary’s new leader for retirement business was promoted from the chief commercial officer role she had held since 2019.
Reported by Noah Zuss
Mercer appointed Susan Potter to the role of region president, U.S. and Canada—effective January 22—the financial services company and subsidiary of Marsh McLennan announced in a press release.
Susan Potter
Potter, who has been at Mercer since September 2019 as chief commercial officer for the U.S. and Canada, reports to her predecessor, Pat Tomlinson, now the president of Mercer and CEO of Marsh McLennan U.S. and Canada. Potter joined Mercer following 25 years at WTW.
“Susan is an exceptional leader with strong commercial acumen,” Tomlinson said in a statement. “She has a deep understanding of Mercer’s solutions and how they can help address our clients’ complex challenges. Under her experienced leadership, Mercer’s US and Canada business is well positioned to meet the evolving needs of our clients and colleagues.”
In December 2023, Mercer announced plans to acquire the Vanguard Group’s Institutional Advisory Services business focused on nonprofit organizations.
Tomlinson was named president of Mercer in October 2023 and will succeed Martine Ferland as president and CEO of Mercer after Ferland retires on March 31.