MetLife Enhances Enrollment Program

May 21, 2012 (PLANSPONSOR.com) - MetLife announced broader availability and enhancements to its multi-product, multi-channel M-Powered Enrollment program.

The program combines the accessibility of the web, phone and paper with personalized guidance for employees making multiple benefit enrollment decisions.  The educational tools within M-Powered Enrollment, such as calculators, benefit explanations and rules of thumb, help ensure employees better understand their benefit choices and the enrollment process.  

Features of the program include: 

  • Complete end-to-end online enrollment experience, now including real-time Statement of Health submission and beneficiary designation; 
  • New decision advice and guidance provided by Amy Helper, an online, interactive avatar to help employees decide what benefit options are best for them and their families; 
  • A dedicated enrollment expert to help build an employee communications campaign; 
  • Benefits education tools, calculators and tips for employees – as well as dedicated call center support; and 
  • Real-time reporting capabilities provided through an online administrator view, assisting sponsors with evaluating participation levels and identifying gaps. 

 

For more information, visit www.metlife.com.

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