MetLife Outlines EBS Changes

June 9, 2010 ( – MetLife on Wednesday announced executive changes in its Employee Benefits Sales (EBS) organization.

A news release said the reorganization is effective immediately. Several individuals were appointed to new roles, including:

  • Robert Love, senior vice president who has been responsible for National Accounts (which provides employee benefit and retirement solutions to group customers with 10,000+ employees), will now assume responsibility for Group Benefits Sales, providing similar solutions to groups with 2 – 9,999 employees. Previously, Love led both the National Accounts Detroit Division and the Irvine National Accounts Customer Unit.  Love will be succeeding Mike Malouf, senior vice president, who will be joining MetLife’s International division.  
  • Randy Stram, vice president who has been responsible for Employee Paid Sales (which provides a variety of voluntary and executive benefits), will now assume responsibility for National Accounts. Prior to this appointment, Stram held leadership positions in sales, administration and product development. 
  • Dennis Lyons, vice president who has been responsible for Executive Benefits (a niche area within Employee Paid Sales), will now assume responsibility for Employee Paid Sales and join the Employee Benefits Sales leadership team. Lyons was previously responsible for developing national relationships with MetLife’s intermediary community as vice president of Broker/Consultant Distribution Strategies. 

According to MetLife, rounding out the EBS management team and continuing in their respective roles are: Greg Falzon, who heads a Retirement & Benefits Funding sales force dedicated to stable value, structured settlement, and pension management and risk solutions; Kitty Melfi, who manages planning, strategy and other sales support functions; and Georgette Piligian, who leads Group Benefits Sales Service and Small Market Operations.  

“By providing our leaders with a variety of challenging and diverse experiences throughout MetLife, we ensure that we have the highest caliber of talent, the broadest perspectives and the greatest innovation driving our business,” said MetLife Executive Vice President and head of Employee Benefits Sales, Anthony J. Nugent, in the news release.