The solution will offer plan sponsors more options, flexibility and convenience for accessing the plan- and participant-related information they need, the company says. Plan sponsors can run 22 new standard reports for balances, elections, transactions and enrollment, as well as customize, save and schedule a variety of reports to run on-demand.
Ad hoc report building and customization features will include:
- Date range;
- Output format; and
- Customizable report names and automatic report scheduling.
MullinTBG developed the center after receiving feedback through its Client Satisfaction Program.“We look at our Client Satisfaction Program as an important part of our quality control initiative,” notes Senior Vice President Nancy McGinnis, who has managed the program since its inception. “By providing an objective feedback loop between the client and MullinTBG on customer service, we are able to make adjustments and improvements to our processes as necessary, like creating the Plan Sponsor Reporting Center.”
MullinTBG is a Prudential Financial company and a provider of nonqualified executive benefits, with 817 customized plans and more than $25.2 billion in total assets as of December 31, 2013, representing more than 74,400 corporate executives.